All products have a 10 day full refund or exchange(for items with different color or sizes) process.
All refundable items or exchanges must be returned first to initiate the refund or exchange.
All sales are final after the initial 10 days from the package being delivered.
All funds will be refunded on the form of payment used for said purchase of items.
Some refunds could take as long as two weeks or longer depending on your bank.
To start your return/exchange process you'll need the following
- the item your returning/exchanging
- the tracking number the item is packaged with UPS, Fedex, or USPS
- a brief description on why your returning the item whether it's broke, damaged or simply need a different size or color.
All of that can be emailed at jhumphrey@associatesproductions.com
All returned Items must be returned at this address: 720 Main Street, Suite 513 Kansas City, Missouri. 64105
Please allow 24hrs for your Return/Exchange to be processed through our system.
